Over the years, we have learned some valuable lessons about the Heating and Air Conditioning business.
Strong, mutually beneficial relationships with our customers are our most valuable assets. Making a profit is important but secondary to turning customers into our friends. Knowing the Heating and Air Conditioning business better than anyone else, doing exceptional work that we are proud of, and providing awesome customer service is a challenge but can be rewarding, fun, and fulfilling
Being the biggest, the least expensive or most aggressive company keeps us from doing the first three.
What makes Automatic Heat Company different than other Heating and Cooling companies?
We sell only proven and tested high-efficiency equipment that has a long reputation of high performance and excellent warranties. Rheem, Goodman, Mitsubishi and Daikin are examples.
We have developed and we stand behind the best warranties in the business: two years parts and labor on repair work and a life-time warranty on our workmanship with new equipment installations.
We take time to carefully design new heating and cooling systems. Carefully designed to meet your needs and the demands of the living space, every heating and cooling system is different no two are ever alike. here are many, many options to consider when designing a system that is efficient, quiet, reliable, and provides the comfort you will live with for years and years.
We do what we say we’ll do, if we make a mistake we make it right. Every employee is expected to be honest, ethical in their dealings with customers. That is one reason we keep and attract good employees. People with high personal standards and professional standards like working in an ethical environment.
We recognize that your home is your castle and we take extra measures to assure that we don’t mess things up. Our technicians ALWAYS wear booties into your home or business and we use rugs to cover work areas. We leave our work site clean or we have it cleaned.
Providing service in times of need is critical to people who have problems. We are committed to being available to help 24 hours a day 365 days a year. We will respond to your call for service within two hours no matter when you call. Most companies say it; we will actually do it.
If we see you on the street or in the store we’ll say “HI” and wave. None of us will ever have to look the other way or duck around a corner. Our customers are our friends.
Automatic Heat Company is a company with an excellent reputation for high quality service, workmanship, customer service, and honesty. The employees and the management are very proud to tell you that and we are committed to maintaining those standards. We do not offer the lowest price, we cannot take on every job, we are not the biggest, and we are not the fastest.
We are simply better than most of our competitors. We have had a long time to practice our craft.